Debt Recovery

• Discussion of unpaid contractual sums, invoices or accounts and the background to the claim.
• Review of payment terms, supporting records, acknowledgements and correspondence.
• Consideration of recovery options in light of the documents, disputed issues and client’s commercial priorities.

The first meeting can clarify what is due, what has been paid, whether the debtor disputes liability and what efforts have already been made to resolve the matter. Discuss the value of the claim, the information available about the other party and the commercial result you want. The appropriate course should be considered for the individual account; legal action does not by itself ensure that money will be recovered.

Gather the agreement or accepted quotation, invoices, delivery or completion records, statements of account and payment history. Include messages acknowledging the sum, any proposed instalment arrangement and correspondence disputing the work or amount. Identify the correct person or company involved and set out how the outstanding balance is calculated. If a judgment or earlier proceedings exist, bring those documents as well.

• ✓Existing DocumentsRelevant agreements, applications, notices and records concerning debt recovery.
• ✓Supporting InformationCorrespondence, identification details and any documents referred to in your initial discussion.
• ✓Chronology and PrioritiesKey dates, steps already taken, outstanding concerns and the assistance you wish to discuss.